FAQ'S

Are all plates UK Road Legal?

As an authorized DVLA registered number plate supplier, we specialize in manufacturing and supplying road legal plates.

Our road legal plates feature our company's legal stamp located at the bottom center of the plate, as well as our BS code displayed in the bottom right corner.

Why is it necessary for you to see our documents?

As a DVLA registered number plate supplier, we are required to verify the authenticity of the documents provided by our customers. This is a legal requirement to ensure that the number plates we manufacture and supply are used in compliance with the regulations and guidelines set by the licensing authority. By reviewing your documents, we can verify your identity, ownership of the vehicle, and ensure that the number plates are assigned correctly and legally. Your privacy and data security are of utmost importance to us, and we handle all documents in a confidential manner, adhering to applicable data protection laws.

How long does delivery take?

The delivery time for our number plates within the UK depends on various factors, including your location and the shipping method chosen. Typically, we strive to process and dispatch orders within 2 business days. The actual delivery time will vary based on the shipping carrier's services and the destination within the UK. Standard Free shipping within the country usually takes 2 to 3 business days. Please note that these are estimated timeframes, and unexpected circumstances can sometimes cause delays. To get a more accurate estimate for your specific order, please contact our customer service team with your order details and location, and they will provide you with the most up-to-date information regarding delivery times.

What makes them 4D plates?

Our 4D plates are so named because they incorporate a unique dimensional effect that adds depth and visual appeal to the design. Unlike traditional flat number plates, 4D plates utilize an innovative technology that creates a raised or embossed appearance for the characters and borders on the plate. This gives the numbers and letters a three-dimensional effect, enhancing their visibility and making them stand out. The result is a visually striking and distinctive number plate that adds a touch of elegance and style to your vehicle.

My plates arrived damaged. What should I do?

We apologize for the inconvenience caused by the damaged plates. Please contact our customer service team immediately to report the issue. We will gladly assist you in resolving this matter. To expedite the process, kindly provide us with the order details and photographs showcasing the damage to the plates. This information will help us assess the situation and determine the best course of action. Rest assured, we will work swiftly to ensure a satisfactory resolution, whether it involves replacing the damaged plates or providing a suitable solution to rectify the issue. Your satisfaction is our top priority, and we appreciate your understanding as we work to resolve this matter promptly.

Why have I been asked to return my number plates if they arrived damaged?

We apologize for any confusion regarding the return of damaged number plates. In certain cases, we may request the return of the damaged plates for quality control and investigation purposes. By examining the damaged plates, we can better understand the cause of the issue and implement measures to prevent similar occurrences in the future.

Additionally, returning the damaged plates allows us to assess the extent of the damage and determine the most appropriate solution for you. We may offer a replacement set of number plates or provide a refund, depending on the specific circumstances and our company policies.

We understand that returning the plates may cause inconvenience, and we aim to make the process as smooth as possible. Our customer service team will guide you through the return process, providing clear instructions and addressing any concerns you may have. We appreciate your cooperation and patience as we work towards resolving the situation and ensuring your satisfaction.